TERMS AND CONDITIONS

TERMS AND CONDITIONS

The sale and supply of all video and audio material ("the Products") via the House of Katt LLP Website (the “Website”) as applicable throughout these Terms and Conditions) is governed by the following terms and conditions (the "Terms and Conditions"): You should print a copy of these Terms and Conditions for your future reference.

House of Katt LLP

The Website is operated by House of Katt LLP (referred to in this Agreement as "House of Katt LLP", "we", "us" or "our"). House of Katt LLP is registered in England and Wales under LLP number OC358419 and has its registered office in the UK at 21 New Road, Hextable, Kent, BR8 7LS.

Terms of Use

If you accept these Terms and Conditions, please click on the button marked "I accept" at the end of this page before ordering any Products. If you do not wish to accept the Terms and Conditions, please click on the “I do NOT accept” button. If you do not accept these Terms and Conditions you will not be able to order any Products.

Changes to these Terms and Conditions

We may from time to time make changes to these Terms and Conditions. Any changes will be posted on our Website and notified to you by means of a notice and links to the revised Terms and Conditions on our homepage. Please review these Terms and Conditions regularly to ensure you are aware of any changes made by us. If you place orders for Products after changes are posted and you are notified in this way this will demonstrate that you agree to be legally bound by the Terms and Conditions as updated and/or amended. In the event you do not agree to any revised Terms and Conditions, you should not place further orders for Products.

Age Requirement and Accuracy of Information

You must be able to lawfully enter into and form contracts in accordance with English Law. You undertake to us that the details you give to us whilst using the Website are correct, in particular, the credit/debit card you are using is your own. If your details change, it is your responsibility to inform us via the Website or by contacting us as set out in the Contact Us section at the end of these Terms and Conditions.

We reserve the right to request proof of your eligibility to buy the Products.

Personal Use

You agree that purchases made on the Website are for your own personal or gift use. Purchases are not to be used for re-sale, commercial purposes or any other commercial benefit. House of Katt LLP reserves the right to restrict multiple quantities of a Product being shipped to any one customer or postal address.

Ordering Products and How the Contract is Formed

You may place an order for Products with House of Katt LLP via our Website. Before placing an order for products please ensure you have read these Terms and Conditions in their entirety and in particular have familiarised yourself with our refund and liability policies as contained herein.

By agreeing to order Products from the Website you are agreeing to purchase at the price displayed and in the way described. We reserve the right to contact you to discuss any aspect of your order if we deem it necessary or appropriate to do so.

All orders made by you are subject to acceptance by us. After you place an order, we will acknowledge receipt of your order by sending you an order acknowledgement email. For the avoidance of doubt this acknowledgement email will NOT constitute our acceptance of your order.

House of Katt LLP will only enter into a contract with you, in accordance with these Terms and Conditions, once a link has been sent to you to download the Product from House of Katt LLP. House of Katt LLP accepts no liability for a customer’s failure or inability to download the Product once a link to download the Product has been provided.

We reserve the right not to accept your order for any reason and we may refuse service to anyone at any time at our sole discretion.

House of Katt LLP will use its reasonable endeavours to keep copies of all contracts for orders placed for Products by you, however we cannot guarantee that we will keep a copy of every agreement for an unlimited time due to the number of orders for Products that are placed with us. You should therefore print out a copy of these Terms and Conditions and the order acknowledgement email in relation to all purchases and keep them in a safe place as a record of each transaction. Contracts with House of Katt LLP are concluded in English.

In some circumstances House of Katt LLP will not be able to process an order, if, for example, a Product is unavailable due to technical problems or otherwise, or was incorrectly described or priced on the website. If this occurs then House of Katt LLP will contact you to inform you of this and the reason why your order cannot be completed.

If it is the case that the Product is not available, then House of Katt LLP will take reasonable steps to correct this issue and make the Product available for download within 30 days of your order. If House of Katt LLP is unable to provide the Product and payment has already been taken from you, House of Katt LLP will, at their absolute discretion, refund the payment in full.

Intellectual Property Rights

For the purpose of these Terms and Conditions, ‘Intellectual Property Rights’ means all patents, database rights, copyright, design rights, trade marks (whether registered or not) and other similar rights (together with the right to apply for the protection of any such rights) belonging to House of Katt LLP and any company or person that supplies our Website with any media files and any related technology, as well as images, samples and text. Any goodwill accruing from use of trademarks, business names and service marks under these Terms and Conditions shall vest in their owners as appropriate.

Any audio, video or media files which are downloaded from the Website are digital files which are protected by national and international laws for the protection of intellectual property rights.

We confirm that House of Katt LLP is the owner of all intellectual property rights vested in the Products as well as all graphic and design material accompanying the Products. Our status (or that of any identified contributors) as the author of such products and materials should always be acknowledged. All rights are reserved.

You undertake that you will use all Products purchased from House of Katt LLP for your own private and domestic use only. You accept that it is strictly forbidden to copy, distribute, share, modify or otherwise broadcast any Product, or any other video, audio or digital material purchased from House of Katt LLP or otherwise available on the Website. This includes any materials provided with or accompanying a Product. You must not copy or use in any manner any descriptions, photographs, video or audio sequences or any graphics without our written permission. You must not use any Product or material purchased from us, or supplied by us, for any commercial purposes without obtaining a licence from House of Katt LLP.

All brand names, product names and titles used in association or displayed on any Product available on the Website are trademarks or trade names of their respective holders. No permission is given in respect of the use of any of the above and any such use may constitute an infringement of the holders' Intellectual Property Rights.

Prices, Payment and Description

House of Katt LLP advises customers to carefully read and examine Product descriptions and previews before placing an order. House of Katt LLP takes reasonable steps to correctly price, portray and describe its Products, and where possible, House of Katt LLP will provide preview screenings or audio captions of the Product. House of Katt LLP cannot accept any liability where the Product is slightly different from that portrayed in any audio or visual screening.

House of Katt LLP endeavors to draw particular attention to a Product’s key features and qualities when describing a Product on its Website. House of Katt LLP acknowledges that such a description cannot be deemed to cover every possible characteristic of a Product and therefore welcomes any questions that you may have about the, use or qualities of any Product displayed on the Website.

Customers may contact House of Katt LLP for further information prior to purchase by sending an email to the address displayed in the ‘Contact Us’ section below.

The price of any Products ordered will be as quoted on our Website from time to time, except in the case of obvious errors. All prices are inclusive of VAT. We reserve the right to change prices and descriptions which are listed without notice. Prices displayed are correct at the time of order only and relate to internet purchases only. All orders for Products are subject to availability.

You may pay for any Product purchased by any of the following major credit or debit cards: VISA, Master Card and most UK credit cards. Payment must be received by us before any the Products can be delivered. Credit card and debit card payments must be made on-line via Paypal. We will charge your credit card or debit your bank account when you make your order. All credit card payments are subject to validation checks and authorisation by the card issuer. If the card issuer refuses to authorise a payment to House of Katt LLP, we will not be liable for any delay or non-delivery.

By making an offer to purchase a Product, you expressly authorise us to perform credit checks and, where we feel necessary, to transmit or obtain information about you to or from third parties from time to time, including but not limited to your credit card number or credit reports (including credit reports on your spouse if necessary), to authenticate your identity, to validate your credit card, to obtain an initial credit authorisation and to authorise individual purchase transactions.

Delivery and Availability

Please note that Products will only be made available for download once House of Katt LLP has verified that that the Product can be supplied, once payment to House of Katt LLP has been accepted and processed, and once an order acknowledgement email has been sent to the customer. . At this stage, House of Katt LLP shall provide, as soon as reasonably practicable, a link to the customer so that they may download the Product.

Once the Product has been made available for download by House of Katt LLP, the customer may download the Product at any time within the following 7 day period (the ‘Availability Period’). If at any time(s) during the Availability Period the Product fails to fully download, the customer shall be offered another opportunity to download the Product during the Availability Period. House of Katt LLP accepts no liability howsoever arising should the customer fail to download the Product, in full or in part, during the Availability Period. Customers are therefore advised to check before making an order that their computer terminal is equipped to download and store the Product concerned.

Ownership and Risk

House of Katt LLP retains ownership of all Products ordered until they have been made available to download to the customer. Ownership of and risk in all Products shall pass to the customer once a Product has been made available for download. Should the customer fail to download the Product in full or in part during the Availability Period, House of Katt LLP will be under no obligation to provide the customer with a further opportunity to download the Product.

Once House of Katt LLP has made a Product available for download, you will not be able to cancel your order outside of the terms of these Terms and Conditions.

Our Refund Policy

If you are not entirely happy with your purchase you are advised to contact House of Katt LLP within 14 days of downloading the Product by sending an email to the address shown in the ‘Contact Us’ section below. .

Please ensure you provide details of the Product concerned, your order number and your contact details. Once we receive your email, we will inform you of whether or not a refund in full can be provided and shall process the refund (if appropriate). Please note that we will only refund the cost of a Product to you if it is faulty or does not comply with the terms of the contract.

If a Product is expressed as faulty, House of Katt LLP shall make the necessary enquiries to examine the extent and cause of the fault. We may, as we think appropriate, either credit you with an appropriate sum in respect of the Product or we shall (subject to availability) send you a replacement Product. This does not affect your statutory rights. House of Katt LLP reserves the right to request further evidence of the fault from the customer before issuing a refund or replacement.

Any sales taxes and/or customs duties paid by the customer are non-refundable.

Please note that you may experience a slight delay whilst the refund is being processed and the monies credited to your account.

Cancellation Rights

Any Products purchased via our Website are governed by the Distance Selling Regulations. The Regulations provide that in certain circumstances you have the right to cancel your order by sending us a notice of cancellation s at any time during a 7 working day period (the ‘Cancellation Window’) which commences on the day the contact is concluded (i.e. when the Product is made available to download).

Please note that these Regulations refer to any visual and audio material purchased and downloaded directly from a website as a ‘Service’ (Regulation 3.39). In accordance with regulation 3.25, you accept that your rights to cancel your order under these Regulations will cease once House of Katt LLP has started to provide this service to you (i.e. the Product). This will be at the point that the customer clicks upon the icon to download the Product.

If you are entitled to cancel your order under the Regulations we will provide a full refund to you in accordance with the above mentioned Refunds Policy within 30 days. All customers seeking to exercise their rights under the Distance Selling Regulations must send a notice of cancellation to us at the email address shown in the ‘Contact Us’ section below.

Liability

You are strongly advised to follow notices carefully and ensure that you adhere to them. You must also ensure that other persons who use the Product adhere to them also. It is your responsibility to read the Fitness for Activity Questionnaire (‘the Questionnaire’) displayed on our Website before using any Product produced by House of Katt LLP. Should you answer ‘yes’ to any question listed on the Questionnaire, then our Products will not be suitable for use by you. House of Katt LLP will not be legally responsible to you, or to any other user of a Product, if this warning is not observed.

Nothing in these Terms and Conditions shall limit or exclude House of Katt LLP’s liability for:

(a) death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable);

(b) fraud or fraudulent misrepresentation; or

(d) defective products under the Consumer Protection Act 1987; or

(e) any matter in respect of which it would be unlawful for House of Katt LLP to exclude or restrict liability.

Subject to the above:

• House of Katt LLP shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit or indirect or consequential loss arising under or in connection with the contract; and

• House of Katt LLP’s total liability to you in respect of all other losses arising under or in connection with the contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the price of the Products.

• For the avoidance of doubt House of Katt LLP accepts no liability whatsoever for any fault in the Products where the Products have been used in a non-standard fashion.

Notices

Where these Terms and Conditions require you to notify us of certain things in writing, notices should be sent to us by email to the address shown in the ‘Contact Us’ section below. If we need to notify you of anything, we will do so by email to the address provided during the order process. Notices will be deemed received 24 hours after an email is sent. If we are unable to contact you via email, we shall write to you at the address provided during the order process. Items sent via the postal service are deemed to be received 3 days after the date of posting.

Third Party Links

In an attempt to provide increased value to our visitors, House of Katt LLP may choose various third party websites to link to from its own site. However, even if the third party is affiliated with us, House of Katt LLP has no control over these linked sites which each have separate privacy and data collection practices, independent of House of Katt LLP. House of Katt LLP has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such websites. These linked sites are only for your convenience and you therefore access them at your own risk. Nonetheless, House of Katt LLP seeks to protect the integrity of its Website and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

General

We shall not be liable for any failure to provide the Website and/or the failures or delays in delivery where this is due to circumstances beyond our reasonable control.

If any provision of these Terms and Conditions is found to be unenforceable, it shall so far as it is unenforceable, be deemed deleted and the remaining provisions of these Terms and Conditions shall continue to apply.

The English Courts will have exclusive jurisdiction over any claim arising from or related to the Website and all Products. English Law will apply to these Terms and Conditions.

Contact Us

House of Katt LLP may be contacted by email at problems @houseofkatt.com.

Alternatively, you may contact us via postal mail at 21 New Road, Hextable, Kent BR8 7LS.

House of Katt LLP reserves the right to make changes to this policy and you should check back from time to time to ensure you are aware of any changes. Your continued use of the Website will demonstrate your acceptance of these changes.